We can't wait to ship you some goods! We can ship anywhere in the world.
Since everything we have is made to order, your mindfully made order will be processed and shipped within one week. (If this purchase is for something more urgent please let us know in your notes on your order and we will try to get your purchase out sooner) Products purchased on our website will be shipped, and insured, using USPS Priority Mail. Faster shipping is available with permission of the buyer to absorb the extra shipping fee.
RETURNS & EXCHANGES
We are in the business of making peoples happy. Your happiness is very important to us. If you are not completely happy and excited about your new purchase we will absolutely accept your return within 15 days and refund you in the same form of payment with which your purchase was made.
If it is an exchange for a different style/color/size please shoot us an email at firstname.lastname@example.org within a week of your purchase and let us know what you would like to exchange your item for. Please Ship the un-worn item within 15 days to Rum Punch headquarters. (This will be at customers expense) Rum Punch LLC. is not responsible for returns lost in transit, we suggest using a shipping service with tracking number capability. Include a copy of your packing list with your returned un-worn item so that it may be quickly processed. As soon as your item is received and processed (within a few days) we will ship out your new exchanged item at no extra charge.
Note: With exception for the Eco Yoga Mat. If we are shipping out the Eco Yoga mat in exchange for something else returned the shipping charge will be at the customers expense.
Everything is handmade and personally handled, we take full responsibility if you are not fully satisfied with your item. Damaged or faulty items should be brought to our attention please as soon as possible by email at email@example.com. We will either make another item for you to re-send or give you a full refund in the same form of payment with which your purchase was made after we receive the returned goods.
Note: Please keep in mind that these goods are all one of a kind hand dyed goods. There will be slight variations in the dye. That's what makes it so unique! No two are alike- just like you!
It is our goal to make you happy, we will expedite your requests and connect with you to assure your shopping experience at RumPunch.com was nothing less than amazing!
All materials, including images, design icons, photographs, and written materials that appear on RumPunch.com web site are copyrights, trademarks, and intellectual properties owned by Rum Punch LLC. The site as a whole is protected and owned by Rum Punch LLC. All worldwide rights are reserved.
COLORS AND TYPOGRAPHICAL ERRORS
We make every effort to ensure the colors of our products are displayed as accurately as possible when they appear on the site. However, because actual colors you see will depend upon your viewing device, we can not guarantee that the colors displayed on your device is accurate to our product.
Rum Punch hand makes and handles all products with care and will strive for the most accurate information provided to the site. Any typographical errors, inaccuracies, or omissions related to product descriptions, pricing, and availability will be corrected by Rum Punch LLC as soon as it is brought to our attention. We reserve the right to correct any errors, inaccuracies or omissions and to change and update product information at any time without prior notice. We sincerely apologize for any inconvenience this may cause you.
Rum Punch products displayed on the site are only available at RumPunch.com. They are exclusive to web sales and not yet available in retail stores.
Rum Punch LLC welcomes wholesale buyers and would be delighted to work with merchants who have approved merchant accounts. Please contact us at firstname.lastname@example.org to open a wholesale account. We would love to accommodate your needs.
PRIVACY AND SECURITY
We will never share your e-mail address or personal information with any third parties. We know how terribly annoying that can be...Any information collected on this website will be used for fraud control, order verification, or internal marketing purposes only.